Values &
conduct
Declaration of Patient Care
You can expect your health care to include:
- An environment where you, your family and support system are treated with respect and compassion
- A partnership with you, your family and support system with shared responsibility and accountability in supporting and achieving your health goals
- An environment in which important information is shared with you, the team answers your questions and addresses your concerns
- Accessible care that is free of prejudice, stigma and judgement
Visitor Code of Conduct
We ask visitors to:
- Be polite and respect others
- Wash your hands before a visit
- Follow any isolation signs as posted on patient doors
- Keep noise to a minimum. Try not to disturb others
- Follow directions or requests from doctors or staff
- Respect the property of others
- Respect the privacy of others
- Your children should be with you at all times
The following are NOT acceptable:
- Rude or insulting comments
- Any threat of violence
- Theft
- Smoking or vaping in the hospital or on the property
- Visiting while under the influence of alcohol or drugs
Staff of the Listowel Wingham Hospitals Alliance reserve the right to take action if this policy is violated.
If you have any questions or comments, please talk with your healthcare provider or contact our Quality and Patient Experience Coordinator at Listowel Wingham Hospitals Alliance at 519-357-3711 or 519-291-3125 Ext. 6206 or email Patient Experience.
