Accessibility

We care about accessibility

Listowel Wingham Hospitals Alliance is committed to supporting a culture that promotes a positive and safe environment for the hospital community that reflects our values of Respect, Teamwork, Compassion and Care, Communication and Professionalism. The Alliance is committed to providing exceptional and accessible service for our customers. We will provide our services in a manner that respects the dignity and independence to all customers. The provision of services to persons with disabilities will be integrated wherever possible. Persons with disabilities will be given an opportunity equal to that given to others, to obtain, use or benefit from services provided by and on behalf of LWHA.

Accessibility Overview for Listowel Memorial Hospital Site
There is 1 public entrance to the hospital. The barrier free entrance is located at the Main Entrance and 2 barrier free washrooms are located in this area. There are other barrier free washrooms located throughout the hospital. Please ask for directions for these washrooms.

Accessibility Overview for Wingham & District Hospital Site
There is 1 public entrance to the hospital. The barrier free entrance is located at the Main Entrance and 1 barrier free washroom is located at Registration. There are other barrier free washrooms located throughout the hospital. Please ask for directions for these washrooms.

The aim of Accessibility is to identify, remove, and prevent barriers to people with disabilities who live, work in, or use the hospital. These include patients and their family members, staff, health care practitioners, volunteers and members of the community. LWHA has been closely monitoring our compliance with the Accessibility for Ontarians with Disabilities Act, 2005 following the standards in five areas: customer service, transportation, information and communications, built environment and employment.

Ontario’s first accessibility standard for customer service came into effect on January 1, 2008. The standard states what businesses and other organizations must do to provide their goods and services in ways that are accessible to people with disabilities.

At the Listowel Wingham Hospitals Alliance we are committed to providing respectful care that focuses on the unique needs of the individual. Providing equitable care that respects the dignity and independence of people with disabilities is a priority for the hospital.

Effective January 1, 2010, the hospital was required to comply with the Accessibility for Ontarians with Disabilities Act, 2005, Customer Service Standard. The standard is part of new legislation that will create a barrier-free for people with disabilities. The hospital is committed to fulfilling the requirements of the Act and providing patient and family centered care to people with disabilities.

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